Operator Experience Contract
Every operational role should know what it is responsible for, what state is visible, and which claims remain outside the role.
QUADPublic Accountability
Every operational role should know what it is responsible for, what state is visible, and which claims remain outside the role.
Use the owning surface. Each actor has a different public job.
Providers should see accepted work and settlement evidence without receiving open-ended authority.
Provider asks which public service class is open: storage, receipt memory, proof, retrieval, contract work, or route support.
Public label says open, waitlist, closed, paused, refused, or not yet public.
Work class, quote boundary, receipt expectation, proof class, and payload boundary are visible.
Receipt, verification path, challenge state, repair state, and refusal state are separated.
Actual denom, actual amount, receipt id, difference reason, and owner surface are shown where public.
Operational pages should make degraded states easy to read without exposing sensitive mechanics.
The route or actor is answering within its public contract.
The actor is still answering, but freshness, backlog, missed-signing, or gas posture needs attention.
The route answers below normal; downstream interfaces should downgrade confidence and show last update time.
Action is intentionally stopped. Do not retry blindly or imply availability.
The owning surface rejected the action, route, provider state, or interpretation.
Delivered or observed material is held away from admitted state while review continues.
The owning surface is restoring service or reconciling state. Private steps remain private.
The owning surface has returned to normal under its public contract.
Operational visibility proves less than people want it to prove. Keep the label narrow.
Does not mean public sale, allocation, special privilege, or future reward eligibility.
Does not mean the chain, route, custody, admission, or settlement is healthy by itself.
Does not mean endorsement, private authority, or automatic settlement.
Does not mean destination admission or final value movement.